Privacy Policy

Ulustrans > Privacy Policy

INFORMATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

Ulustrans Logistics takes the highest possible security measures to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.

Our aim is to inform you in the most transparent way about the ways your personal data is collected, the purposes of processing, the persons shared with, the legal reasons and your rights, in accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction.

Data Controller

In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data is collected and processed by Ulustrans Logistics (“COMPANY”) as the data controller within the scope explained below.

For What Purposes Will Personal Data Be Processed

The COMPANY collects from its customers, employees, potential customers, job candidates, official institution representatives and employees, business partners and suppliers;

Identity information, contact information, customer information, customer transaction information, health information, performance information, transaction security information, legal transaction and compliance information, and marketing sales information categories of special personal data and personal data (together referred to as “Personal Data”) are collected.

Your collected personal data;

– To be able to offer COMPANY products and services to you, to fulfill our obligations to you, to organize records and documents, to comply with information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation,

– To offer you special advertisements, campaigns, advantages and benefits for sales and marketing activities to be carried out to increase the quality of services and products and within the scope of “Ulustrans Lojistik” membership,

– To communicate with you in order to transfer the necessary information to you regarding information processing requirements, system structure, the necessity of information processing support services received, and these services and products,

– To conduct traffic measurement, statistical analysis, segmentation/profiling and CRM studies to be carried out via the website, social media accounts and mobile application for sales and marketing activities,

– To measure and increase customer satisfaction, complaint management, to receive your opinions and suggestions regarding new services and products, to receive your problem-error notifications, to inform you about products and services, complaints and requests,

– To contact you, to receive your orders, to carry out your payment transactions, To provide logistics cooperation with 3rd parties and ensure product shipment, to identify products and services that may interest you and make suggestions accordingly, to send promotions and gifts, to analyze your online behaviors and show you special advertisements, to measure and improve the quality of the service we provide to you, to manage our customer portfolio by profiling and scoring according to the sections determined by us,

– To be used in all kinds of products and services to be offered to you within the scope of the law and relevant legislation regulating the works written in the COMPANY’s articles of association, which are the subject of your disclosure of your personal data to the COMPANY,

– To comply with the information storage, reporting, information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject regarding the use of these services,

– In line with the purpose of determining and implementing the commercial and business strategies of the COMPANY; It is processed for the purposes of financial operations, communication, market research and social responsibility activities, purchasing operations (demand, offer, evaluation, order, budgeting, contract), internal system and application management operations, managing legal operations conducted by the COMPANY,

– Reviewing, evaluating and responding to requests from official authorities or you.

To Whom and for What Purposes Can Processed Personal Data Be Transferred

Your collected personal data; limited to the realization of the processing purposes specified in the second section above and valid for all;

– To the COMPANY’s business partners, shareholders, affiliates,

– To the persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations, Law on Regulation of Electronic Commerce and other legislation provisions,

– To legally authorized public institutions and organizations, administrative authorities and legal authorities,

– To foreign companies and affiliates,

– To real or legal persons, program partner institutions and organizations from whom we receive services and cooperate in the realization of product/service comparison, analysis, evaluation, advertising and the above-mentioned purposes.